Community Software Resources from Salesforce.

If you’re looking for community software resources, you’ve come to the right place. At this online community software resources page you’ll find community software white papers, videos, e-books, and blog posts, and webinars. We’re sure you’ve got a lot of questions about community software. If you don’t find the answers you’re looking for on this community software resources page, please contact a rep, who will be able to assist you further.

Go deep.

We’ve created a wealth of resources for you to watch, read, and share. And if there’s something that you can’t find, contact us. It’s very likely that one of our reps will have the answer.

Partner Community 101:
5 Big Benefits for Your
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Infographics and E-books

Why I Built a Community: eWay

Learn how eWay built a community in just four days, to deliver connected self-service that empowers customers to find information they need, and cuts their support cases in half.

Customer Community 101:
3 ways to Transform Your Customer Relationships

Learn how to create a one-on-one brand experience that empowers customers to help themselves, and frees your agents to handle the most important cases.

Partner Community 101:
5 Big Benefits for Your Channel Partnership.

Find out how a Salesforce Partner Community can help you reduce friction, collaborate more effectively, and close deals faster.

SEE ALL INFOGRAPHICS AND E-BOOKS

Demo Videos

Community Cloud Features

Community Cloud reimagines every customer touchpoint — from sales and marketing through service and distribution — as an opportunity to build an amazing, frictionless customer experience.

Partner Community

See how your company can recruit, train, and mobilize partners to grow your channel business, and increase your profits, faster.

Service & Community Cloud

See how to quickly and easily integrate Community Cloud with Service Cloud to provide robust self-service for customers, and allow you to deliver stellar service with fewer calls.

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Datasheets

Community Cloud FAQ

Read frequently asked questions about Community Cloud.

Community Cloud Datasheet

Learn more about Community Cloud.

Connected Self Service with Community Cloud

Learn how customers can help themselves — and each other — with customer communities and Service Cloud.

Webinars

PURE Insurance Disrupts Market with Community Cloud

PURE insurance makes a habit of transforming happy customers (PURE members) into long-term advocates.

How Salesforce Uses Community Cloud to Power Its Partner Community

Learn how Salesforce uses Community Cloud to connect, engage, and educate more than 26,000 partners including resellers and ISVs.

Salesforce helps Plus Relocation put customers at the center of every move.

Plus Relocation connects customers at every step with Community Cloud

Meet the Salesforce relocation company of choice, and find out how they dramatically improved the moving experience with a unified community.

SEE ALL WEBINARS

Reports and White Papers

2015 Gartner Magic Quadrant for Social Software in the Workplace

What are the most important factors to consider when selecting an online community platform? Learn how vendors compare and why Gartner analysts recognize Salesforce as a leader in the 2015 Social Software in the Workplace Magic Quadrant.

The Forrester Wave:™ Social Depth Platforms 2015

Find out who Forrester ranks as the Community Providers who matter most and why Salesforce Community Cloud is leading the pack.

2015 Gartner Magic Quadrant for Horizontal Portals

What are the most important factors to consider when selecting an online community platform? Learn how vendors compare and why Gartner analysts moved Salesforce from a Visionary to a Leader in the 2015 Horizontal Portals Magic Quadrant.

SEE ALL REPORTS AND WHITEPAPERS

Questions? Our reps have answers.

You don’t learn everything in life by reading a manual. Sometimes it helps to get a helping hand. If you have questions about products, implementation, integration, or anything else, give us a call. Our highly trained reps are standing by, ready with answers.

Questions? Our reps have answers. 1-800-667-6389

Community Software Resources from Salesforce.

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Questions?

Go deep.

We’ve created a wealth of resources for you to watch, read, and share. And if there’s something that you can’t find, contact us. It’s very likely that one of our reps will have the answer.

Partner Community 101:
5 Big Benefits for Your
Channel Partnership.