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Application Downtime Costs More Than You'd Think Alan Shimel, editor at DevOps.com, wrote an article today discussing the findings from a study conducted by IDC, sponsored by AppDynamics, on the cost of application downtime within the Fortune 1000 (see article here).  Bottom line up front, IDC estimates that application downtime costs the collective Fortune 1000 an average of $1.25 to $2.5 billion per year.  More granularly, IDC estimates the average hourly cost of an infrastructure failure at $100,000/hr., and puts the hourly cost for the failure of a critical application between $500,000 to $1 million. I remember seeing some figures cited by Gartner that estimated the cost of application downtime around $42,000/hr. back at the beginning of the century.  If accurate, and there's no reason to believe it wasn't, it implies that mistakes or misfortune in IT are gettin... (more)

New Rules of Digital Engagement By @MLeray24 | @DevOpsSummit [#DevOps]

Roaches on the Table: The New Rules of Digital Engagement Good food is not the most important attribute for a restaurant. Cleanliness is. It doesn't matter how great your dishes are - if patrons catch even a glimpse of a roach, they won't stick around to sample your cooking. The same principle applies to your company's digital experience. You may have great products at a great price. But if customers have a bad experience with your digital channels, they won't buy from you. In fact, studies show that 73-82% of customers abandon intended purchases because of a poor online experien... (more)

Announcing the @PagerDuty and @Dynatrace Integration | @DevOpsSummit [#DevOps]

Proactively Manage Application Performance with PagerDuty & Dynatrace We’re excited to announce a new integration with Dynatrace, a class-leading Application Performance Management (APM) solution. With Dynatrace’s PagerDuty plug-in, you can be notified about incidents when they occur. This enables a proactive APM experience and further reduced MTTR. How it Works Dynatrace monitors your entire application delivery chain. All of your transactions are tracked end-to-end, from user clicks to individual lines of code, using Dynatrace PurePath technology. Dynatrace constantly monitors y... (more)

‘Manage Cloud Performance’ By @Dyn | @CloudExpo [#Cloud]

Download Slide Deck: ▸ Here To manage complex web services with lots of calls to the cloud, many businesses have invested in Application Performance Management (APM) and Network Performance Management (NPM) tools. Together APM and NPM tools are essential aids in improving a business's infrastructure required to support an effective web experience... but they are missing a critical component - Internet visibility. Internet connectivity has always played a role in customer access to web presence, but in the past few years use of the Internet in the web experience has dramaticall... (more)

‘DevOps vs the Enterprise’ By @ScriptRock | @DevOpsSummit [#DevOps]

Download Slide Deck: ▸ Here For better or worse, DevOps has gone mainstream. All doubt was removed when IBM and HP threw up their respective DevOps microsites. Where are we on the hype cycle? It's hard to say for sure but there's a feeling we're heading for the "Peak of Inflated Expectations." What does this mean for the enterprise? Should they avoid DevOps? Definitely not. Should they be cautious though? Absolutely. The truth is that DevOps and the enterprise are at best strange bedfellows. The movement has its roots in the tech community's elite. Open source projects and meth... (more)

Big Data & Datacenter Development By @MatMathews | @CloudExpo [#BigData]

Big Data Is Driving Datacenter Infrastructure Development You may have seen last week that we partnered with Cloudera, certifying the Plexxi Switch on Cloudera’s Enterprise 5 platform. This partnership, while exciting for us and our partners, plays a larger role in the IT landscape as a whole. According to an article this week by Arthur Cole of Enterprise Networking Planet, this move embodies Cole’s belief that networking infrastructure development is increasingly being driven by Big Data applications. He cites the key challenge as not finding somewhere to store all the data (e.g... (more)

@CloudExpo Stories
The recent trends like cloud computing, social, mobile and Internet of Things are forcing enterprises to modernize in order to compete in the competitive globalized markets. However, enterprises are approaching newer technologies with a more silo-ed way, gaining only sub optimal benefits. The Modern Enterprise model is presented as a newer way to think of enterprise IT, which takes a more holistic approach to embracing modern technologies.
Can call centers hang up the phones for good? Intuitive Solutions did. WebRTC enabled this contact center provider to eliminate antiquated telephony and desktop phone infrastructure with a pure web-based solution, allowing them to expand beyond brick-and-mortar confines to a home-based agent model. It also ensured scalability and better service for customers, including MUY! Companies, one of the country's largest franchise restaurant companies with 232 Pizza Hut locations. This is one example of...
"Verizon offers public cloud, virtual private cloud as well as private cloud on-premises - many different alternatives. Verizon's deep knowledge in applications and the fact that we are responsible for applications that make call outs to other systems. Those systems and those resources may not be in Verizon Cloud, we understand at the end of the day it's going to be federated," explained Anne Plese, Senior Consultant, Cloud Product Marketing at Verizon Enterprise, in this SYS-CON.tv interview at...
Software-driven innovation is becoming a primary approach to how businesses create and deliver new value to customers. A survey of 400 business and IT executives by the IBM Institute for Business Value showed businesses that are more effective at software delivery are also more profitable than their peers nearly 70 percent of the time (1). DevOps provides a way for businesses to remain competitive, applying lean and agile principles to software development to speed the delivery of software that ...
The cloud is now a fact of life but generating recurring revenues that are driven by solutions and services on a consumption model have been hard to implement, until now. In their session at 16th Cloud Expo, Ermanno Bonifazi, CEO & Founder of Solgenia, and Ian Khan, Global Strategic Positioning & Brand Manager at Solgenia, will discuss how a top European telco has leveraged the innovative recurring revenue generating capability of the consumption cloud to enable a unique cloud monetization mod...
Skeuomorphism usually means retaining existing design cues in something new that doesn’t actually need them. However, the concept of skeuomorphism can be thought of as relating more broadly to applying existing patterns to new technologies that, in fact, cry out for new approaches. In his session at DevOps Summit, Gordon Haff, Senior Cloud Strategy Marketing and Evangelism Manager at Red Hat, will discuss why containers should be paired with new architectural practices such as microservices ra...
There's no doubt that the Internet of Things is driving the next wave of innovation. Google has spent billions over the past few months vacuuming up companies that specialize in smart appliances and machine learning. Already, Philips light bulbs, Audi automobiles, and Samsung washers and dryers can communicate with and be controlled from mobile devices. To take advantage of the opportunities the Internet of Things brings to your business, you'll want to start preparing now.
DevOps tends to focus on the relationship between Dev and Ops, putting an emphasis on the ops and application infrastructure. But that’s changing with microservices architectures. In her session at DevOps Summit, Lori MacVittie, Evangelist for F5 Networks, will focus on how microservices are changing the underlying architectures needed to scale, secure and deliver applications based on highly distributed (micro) services and why that means an expansion into “the network” for DevOps.
"We have developers who are really passionate about getting their code out to customers, no matter what, in the shortest possible time. Operations are very focused on procedures and policies," explained Stan Klimoff, CTO of Qubell, in this SYS-CON.tv interview at DevOps Summit, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
VictorOps has made its Transmogrifier feature publicly available. This release delivers on customer feedback and addresses common challenges related to alert fatigue/noise and the surfacing of real-time contextual data to reduce Time-to-Resolution (TTR). VictorOps Transmogrifier addresses two of the biggest issues of being on-call – documentation and alert fatigue. When using the feature, real-time remediation data and suggested solutions come attached to an initial alert. This places relevant ...
To manage complex web services with lots of calls to the cloud, many businesses have invested in Application Performance Management (APM) and Network Performance Management (NPM) tools. Together APM and NPM tools are essential aids in improving a business's infrastructure required to support an effective web experience... but they are missing a critical component - Internet visibility. Internet connectivity has always played a role in customer access to web presence, but in the past few years u...
“Will Jaya is a direct source for server integration and storage solutions. If you are looking for any specific configurations for a project we can help you configure based on your needs and requirements," explained Netty Goya, CEO of Will Jaya, in this SYS-CON.tv interview at 15th Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
In today's application economy, enterprise organizations realize that it's their applications that are the heart and soul of their business. If their application users have a bad experience, their revenue and reputation are at stake. In his session at 15th Cloud Expo, Anand Akela, Senior Director of Product Marketing for Application Performance Management at CA Technologies, discussed how a user-centric Application Performance Management solution can help inspire your users with every applicati...
Agility is top of mind for Cloud/Service providers and Enterprises alike. Policy Driven Data Center provides a policy model for application deployment by decoupling application needs from the underlying infrastructure primitives. In his session at 15th Cloud Expo, David Klebanov, a Technical Solutions Architect with Cisco Systems, discussed how it differentiates from the software-defined top-down control by offering a declarative approach to allow faster and simpler application deployment. Davi...
The Internet of Everything (IoE) brings together people, process, data and things to make networked connections more relevant and valuable than ever before – transforming information into knowledge and knowledge into wisdom. IoE creates new capabilities, richer experiences, and unprecedented opportunities to improve business and government operations, decision making and mission support capabilities. In his session at @ThingsExpo, Gary Hall, Chief Technology Officer, Federal Defense at Cisco S...
"We help companies that are using a lot of Software as a Service. We help companies manage and gain visibility into what people are using inside the company and decide to secure them or use standards to lock down or to embrace the adoption of SaaS inside the company," explained Scott Kriz, Co-founder and CEO of Bitium, in this SYS-CON.tv interview at 15th Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
NaviSite, Inc. has received the Global and Americas VMware Partner Network Award in the Service Provider Partner of the Year category. The award was presented at VMware Partner Exchange 2015, VMware’s annual partner event, held in San Francisco. “I am pleased to recognize this select group of partners who distinguished themselves at the global level in 2014,” said Dave O’Callaghan, senior vice president, Global Channels and Alliances, VMware. “VMware is dedicated to educating and equipping our ...
Cloud computing started a technology revolution; now DevOps is driving that revolution forward. By enabling new approaches to service delivery, cloud and DevOps together are delivering even greater speed, agility, and efficiency. No wonder leading innovators are adopting DevOps and cloud together! In his session at DevOps Summit, Andi Mann, Vice President of Strategic Solutions at CA Technologies, explored the synergies in these two approaches, with practical tips, techniques, research data, wa...
According to research from VictorOps, DevOps is a growing trend from enterprise IT to SaaS solution providers. Additionally, the primary research shows that collaboration is essential as IT teams work toward faster time to resolution. Systems have grown too complex to continue limiting problem solving to just a few people in the IT organization, and collaboration using both mobile and desktop technology is a key component of success. In the inaugural VictorOps State of On-Call Report released t...
Some developers believe that monitoring is a function of the operations team. Some operations teams firmly believe that monitoring the systems they maintain is sufficient to run the business successfully. Most of them are wrong. The complexity of today's applications have gone far and beyond the capabilities of "traditional" system-level monitoring tools and approaches and requires much broader knowledge of business and applications as a whole. The goal of DevOps is to connect all aspects of app...