I was speaking with a few colleagues the other day about the different
benefits of social media as a whole, and blogging in particular. The folks
in the room had varying levels of social media involvement, from no
involvement at all to heavy involvement. Each of us discussed what we hope
to get out of social media, why we blog or might consider it, and how
businesses can benefit from blogging. The discussion went on for some time,
covering the wide ranging benefits from SEO opportunities to more frequent
customer touch points and everything in between. After a while, it quieted
down a bit and somebody asked me if they had missed anything on the list.
Skip the First Meeting
While our blog serves many purposes, one of them I hadn’t heard mentioned
by the group was one of the things that I find most useful. Having a well
planned blog and social media presence, with... (more)
There’s a phrase in sales that refers to opportunities that fortuitously
seem to land in your lap as “a bluebird.” Bluebirds got their name as
they appear to “come out of the sky,” a stroke of luck that leads to a
sale from out of nowhere. On the surface, bluebirds would seem to be a great
thing for businesses, but there’s a problem with this thinking
Thinking of Opportunities as Coming Out of the Sky is Lazy and Dangerous
How likely is it that a prospect happened to truly come from out of nowhere
and become an inbound opportunity? Remember that time when a prospect
accidentall... (more)
About two months ago, I put together a post on the five ways professional
services firms should use Twitter. From a readership standpoint, that post
represents one of the all-time top five posts on Marketing Trenches. More
importantly, we received a number of emails from professional services types
praising the content and asking for more.
If it’s more you want, it’s more we’ll give. This time, we’ll
address search engine optimization, also known as SEO, and the common
mistakes that professional services firms make in an attempt to address this
area.
One quick note: While th... (more)
It’s become incredibly in vogue to classify different marketing channels as
“dead.” Sounding the death knell for traditional media was first,
whether that was 30 years ago with the rise of cable TV, or more recently
with content streamed online, to multiple devices, on demand. The press
release has been metaphorically buried over and over again, only to rise from
the grave. More recently, digital channels, such as email marketing, have
been called dead (despite data to the contrary), and the latest earnings
reports have people putting Facebook (and social media altogether) on li... (more)
Just as a doctor must follow the Hippocratic Oath, strategic marketing
consultants like us must First Do No Harm. All too often we see the
unfortunate results of a new, well-intentioned VP of Marketing or CMO coming
in bursting with energy and anxious to make an impact try to do everything
– and doing more harm than good. Marketers in a new role, just like
doctors with a new patient, first need to take a step back and assess the
situation. Before you change the design and structure of the website,
re-engineer an existing pay-per-click search campaign, or make a 180 degree
cha... (more)