Technical support optionsYou may be entitled to free warranty support from your OEM (original equipment manufacturer)
Visit our OEM contact page to learn how to tell whether your installation is OEM and to browse contact information for many OEMs. If your Microsoft product was preinstalled, distributed with your computer, or obtained as an upgrade directly from your computer manufacturer, the primary source for support is the original equipment manufacturer (OEM) who provided the Microsoft product. Get Microsoft technical support
To contact a Microsoft support professional, click on the product and version below that is applicable to you. We’ll ask you a few questions to help us determine what your support options are. The support options may include email, on-line submission or phone support. To find out what version of Internet Explorer you have, open Internet Explorer, press ALT + H and then click About Internet Explorer. Get non-technical or customer service assistance
For general inquiries about Microsoft products and services visit our Contact Us page. Technical support options for workIT Pros: Contact a Microsoft support professional using your TechNet subscription
As a TechNet Plus subscriber, you are entitled to receive two (2) complimentary incidents and a 20 percent discount on any additional phone incidents you purchase. Learn more. Developers: Contact a Microsoft support professional using your MSDN subscription
As an MSDN Subscriber, you may be entitled to receive up to four (4) technical support incidents depending on your subscription level. These support incidents can be used to resolve technical break-fix issues in a non-production environment and are the equivalent of paid Professional Support incidents. You can use a technical support incident to find a solution to a production issue if you can replicate that issue in a non-production environment. Learn more. Microsoft Premier Customers: Visit the Microsoft Premier Online (MPO) site
Enterprise customers with a Premier account can visit Microsoft Premier Online (MPO) for troubleshooting information or to open a support incident with a Microsoft support professional. Microsoft Partners: Visit the Microsoft Partner Network
Microsoft Partners can access unlimited online support via the Microsoft Partner Network. Microsoft Software Assurance
Get volume licensing and additional benefits with the Microsoft Software Assurance program. | 
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